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Our priority and mission are to stay at the forefront of technology and quality products. The products are certified by the BHMA, managing to cultivate a relationship with our customers while maintaining satisfaction and meeting our objectives.

The Builders Hardware Manufacturers Association, BHMA®, is the only organization accredited by the American National Standards Institute (ANSI) to develop and maintain performance standards for locks, latches, exit devices, and other construction equipment. BHMA® currently has more than 40 ANSI / BHMA standards. The widely known ANSI / BHMA A156 series of standards describes and establishes characteristics and criteria for a variety of hardware products for builders including locks, latches, exit devices, stops, hinges, electric doors, and access control products. BHMA® recognizes that the requirements of residential products differ enough from those of commercial products to have separate standards. As a result, BHMA® has developed two residential standards: one for deadbolts and one for locks.

Safety, durability and finish are the three tested areas of our products, making them safer and with higher quality.

Did you know that your lock may not be as secure as you think, because most door locks are susceptible to something known as bumping. This consists of introducing a specially designed key into the cylinder, at the same time you move and hit the key to force it open.

But we at Toledo know this, therefore we developed door locks with anti-bump technology.Basically, it’s an impact resistant cylinder that has a safety spring that prevents the pins from moving.

It means that if I insert a bumping key and try to hit and move it, the safety spring will not let me move the pins.And as a result, I won't be able to open the door lock.

Yes, our electronic locks work on all standard doors from 1 1/8 to 1 1/4. 

No, they can only be installed on standard doors of 1 1/8 to 1 1/4 with a traditional standard lock. 

No, our electronic locks work with 4 batteries, preferably alkaline. 

The batteries of the electronic locks can last from 4 to 6 months depending on the use of the lock. 

To program your electronic lock, please visit our YouTube channel, @toledolocks, where the programming videos are. For further assistance, you can contact us at support@toledolocks.com 

The beepers will be programmed as soon as the lock is correctly programmed. Otherwise, you must perform controls programming. For further assistance, you can contact us at support@toledolocks.com.

If your lock starts to beep continuously, it is important to verify the batteries, that they are the correct type, are in good condition and that they are in full operation. Our locks have a special mechanism, where it beeps ten consecutive times, to let you know that it is time to change the batteries.  

The hole where the lock will be installed must be in the correct position. If not, it is important to correct the gaps where the pin enters. The latch must be centered comfortably with the frame, it cannot have any type of obstruction. 

If your lock does not want to work with the remote control, it is important to verify the remote batteries and makes sure they are in good condition and are in full working order. If the batteries are in good condition, we recommend reprogramming the remotes with the lock. For further assistance you can contact us at support@toledolocks.com 

The range of the remote controls is 20 feet. You must consider walls, bushes or other obstacles that are in your surroundings. 

We recommend that you connect the camera directly to the internet by LAN and in the same way verify your internet provider. For further assistance, you can contact us at support@toledolocks.com  

In order to add a new code to the lock, you must review the instruction guide or visit our YouTube channel, @toledolocks. For further assistance you can contact us at support @ toledolocks.com 

Our electronic locks have a 1-year warranty on all electronic parts and a lifetime warranty on its mechanism and finish by default in materials and workmanship. The warranty applies to the original purchaser of the product and must present the purchase receipt at the time of claim. 

Everything will depend on the type of lock that was purchased, but usually our locks have the function of accepting up to 6 different codes. 

The lock is resistant to rain, as long as it is not in direct contact. All of our locks are designed to withstand 115 degrees Fahrenheit and -20 degrees Fahrenheit.